Engage your customers to innovate with you.
Involve your customers in the innovation process to drive business growth. Actively listen to their needs to provide maximum value, and identify untapped opportunities for further innovation and expansion. Let's see how you can achieve that with Viima!
Viima helps you collect ideas and turn them into results.
Listening is just the first step in the voice of the customer process. To turn insights, ideas and discussions into measurable business results, a systematic approach is required. Viima is the tool that helps you do this. It's versatile and flexible enough to be used even with the largest of audiences, yet so simple and fun that people actually love using it.
More innovation and more engaged customers.
By having a systematic approach to listening to your customers, as well as collecting and managing ideas from them, you'll be able to get more insight into their desires.
Those insights help you innovate and serve your customers better, ultimately creating competitive advantage. What's more, the process also helps you build a more loyal and engaged customer base.
Ready to unleash your innovation potential?
Want to see how Viima can enhance your Voice of the Customer process? Start collecting ideas and feedback from external sources in minutes, with our dedicated board template.
How others do it
Fressi is one of the largest chain of exercise and wellness centers in Finland, providing a range of services.
With Viima's help, Fressi has strengthened customer loyalty and identified clear segments for developing their services through open ideation and online co-creation with both new and old customers.
We’ve been able to activate as many as 50% of our customers to give feedback in the Viima platform, analyze what the key customer needs are and how to respond to them.
Ready to Make More Innovation Happen?
The Innovation System coaching program will take your innovation skills to the next level. 26 video lectures, 10+ editable templates, and peer matchmaking specially designed to help you acquire all the knowledge, skills, and tools you need to make innovation happen.