Continuous Improvement

Excellence is achieved by systematically taking steps in the right direction, day after day.


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Continuous improvement is a collaborative effort.

The best companies take a systematic and collaborative approach to continuous improvement. By harnessing the collective power of all your employees, you'll find countless opportunities for improvement and can more effectively manage the process through to actual results.
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Collect
Capturing all the insights your employees and customers hold is the key to finding the best opportunities.
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Develop
Raw ideas often need a bit of polish. A good process involves the right people to make the most out of them.
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Prioritize
Choosing the right ideas can be tricky. The right tools help you manage the process and make better decisions consistently.
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Analyze
By analyzing your process, you can eliminate bottlenecks and constantly get better at getting better.

How it works

You ask for ideas on how to improve, for example, customer satisfaction
Alice submits a new idea she thinks would help solve a common customer problem
John attaches a business case calculation to the idea and notifies Katie
Katie evaluates the idea and recognizes that this idea could help save them tons of money
Katie drafts a plan and assigns the idea to Ben for implementation next month
Ben implements the idea and customer retention improves by 4%, worth an extra $350k annually

Compounding improvements lead to exponential results.

When you're systematically looking for ways to do things better, you'll end up working smarter and focusing on the right things. These results compound over time, leading to operational excellence that helps you build competitive advantage.

attach_money Compounding financial benefits
people A culture that strives for excellence
timeline Helps improve quality and safety
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Viima helps make more innovation happen

Viima helps you in systematically getting better.

When done right, continuous improvement is a systematic process of gradually getting better. For the effort to succeed, you need to build a culture where everyone chips in to do their part. The right software, like Viima, can help you achieve both. It's simple and easy to use, yet versatile enough to work for even the largest organizations. With Viima, you get the best of both worlds: ease-of-use and competitive pricing combined with enterprise-grade flexibility and reliability.

Collect

The more ideas you collect from different groups of people, the better prepared you are to progress the right ones. We've made it super easy for you to collect ideas so that you never have to miss one again.
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People love using Viima
Our uniquely fun and playful approach to ideation is guaranteed to get people's creative juices flowing.
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Effortless management
Viima makes your job easy so that you can focus on what matters: making progress. For example, ideas are categorized and the right people will automatically be notified.
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Boards make it flexible
You can easily engage employees, customers and other stakeholders in ideation with different Viima boards. You choose the theme and decide who gets to see and what.
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Develop

We know that ideas are just the beginning. Viima supports you throughout your journey to turn those ideas into a steady stream of improvements all over the organization.
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Model your own process
A systematic process is one of the keys to long-term continuous improvement success. Viima allows you to freely define your own process, no matter what it's like.
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Engage the right people
Viima helps you dig deeper and turn rough ideas into solid concepts with powerful discussion features such as mentioning specific people and adding attachments.
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Responsibility → Progress
Shared responsibility often means no responsibility. Viima helps you make sure that it's always someone's job to progress every idea.
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Prioritize

Idea selection is considered the single most important phase in the continuous improvement process. You don't want to waste your time and resources on implementing insignificant ideas. To succeed, you need a solid process and the right tools.
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Flexible evaluation system
Viima provides a flexible engine for evaluating ideas: choose your own metrics and pick the right people to rate the ideas on them.
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Automated idea scoring
Evaluations are automatically used to calculate a Viima score for every idea, which can be used to help prioritize the ideas.
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Powerful visualization options
Our powerful visualization tools help you make informed decisions without taking too much time doing so.
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Analyze

Continuous improvement is all about systematically getting better and your process for doing that shouldn't be the exception. We provide you with tools that help you analyze and improve on it.
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Overview of current status
Our analytics provide you with an overview of where you are, and which direction you're headed towards, at a glance.
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Fix your bottlenecks
Every process has bottlenecks. We help you identify the ones in your continual improvement process so that you can address them.
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Spot trends in your data
With a systematic process for collecting ideas, you'll be able to spot trends and identify areas worth investigating in more detail.
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What our customers are saying

Kimmo-Koskinen-Veikkaus
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Viima connected our employees on the field to the decision-makers at the headquarters in a totally new way. It enabled us to quickly get important information from our clients, customer service personnel and maintenance staff. We have successfully implemented many of the shared ideas!

I've always felt that Viima is a partner you can trust, as demonstrated by both the product and their service.
Kimmo Koskinen
Veikkaus
Katri Kennedy - Viima reference
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We've harnessed our entire customer service workforce to collaboratively and transparently refine ideas that originate from our customer needs. Viima is a very engaging, intuitive, and – above all – a fun tool to use!

The collaboration with Viima has also been exemplary in every way and the service has adapted to our needs very flexibly.
Katri Kennedy
If P&C Insurance

Viima is free for an unlimited number of users

It takes just minutes to get started with Viima. We've also made it completely free with our Basic plan so that you can join the thousands of organizations already using Viima and see the benefits for yourself.

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You can also use Viima for
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Idea Management
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Innovation Management
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Idea Challenges
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Collaborative Strategy Process
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Voice of the Customer
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Open Innovation
The Innovation System Online Coaching Program

Looking for more than software?

While customers have rated our innovation software as the best in the world for three years in a row, we know there's more to innovation than just having great software.

So, to help companies everywhere succeed in making more innovation happen, we've launched our new Online Innovation Coaching Program, The Innovation System. It comes with an online course, tools, templates, frameworks, 1-on-1 coaching, and our unique full innovation guarantee. If you don't make more innovation happen, we'll refund 100% of your purchase.

Learn more

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