Unlimited Plan Order Form

Agreement
Upon completing this Order Form (hereafter referred to as “Form”), the signee (hereafter referred to as “Customer”) agrees to order the Unlimited plan from Viima Solutions Oy (hereafter referred to as “Viima”) according to the specifications detailed in the Form and in this Agreement (hereafter referred to as "Agreement" or "Contract"). This entitles the Customer to the features and services that are included in the respective plan for Viima’s Service (hereafter referred to as "Service" ), as listed on Viima’s pricing page and further detailed in this Agreement.

Invoicing
After completing the Form, the Customer accepts that Viima is entitled to invoice the Customer according to this Agreement starting from the date of completing the Form.

By default, our Unlimited plan is invoiced and paid for monthly in advance via credit card. The invoices can also be paid via a bank transfer (if separately agreed upon). With payment options other than credit card, the Agreement will always be invoiced in advance for the entire Contract Period. 

Switching Between Plans
Should the Customer wish to switch to another plan offered by Viima (e.g. Premium Yearly or Enterprise), they are to contact support@viima.com at least 30 days prior to the renewal of their Contract. It is also possible to change the plan to another paid plan during the Contract period. This, however, requires a separate written agreement to be negotiated between the Customer and Viima.

Contract Period and Renewal
This Agreement has a 12 month Contract Period ("Term") and is always automatically renewed at the end of each Contract Period, unless explicitly terminated in accordance with the Terms outlined in this Agreement.

Termination
This Contract can be terminated by either party between each Contract Period. The Customer can terminate the Agreement by submitting a written notice of termination to support@viima.com 30 days prior to the upcoming renewal date of the Contract.

Changes to Viima's Plans and Pricing
In case Viima decides to change the Content (such as features, additional services, etc.) of its plans, the plans themselves, or their pricing, the Customer is entitled to keep their existing service level for the previously agreed upon price, with the exception of possible index increases. Viima reserves the right to raise prices from time-to-time in accordance with generally accepted Price Index increase legislation currently in force in Finland.

Additional Services
Viima offers additional services that are not included in all plans, such as but not limited to, consulting, software customization, exportation of data etc. As these are optional services, the Customer is thus not automatically entitled to use these services with this Agreement. Additional Services are to be separately agreed upon in writing together with the Customer.

For a full list of features and services available in this plan, please refer to our Pricing page. For related inquiries, please contact support@viima.com.

Additional Terms
All prices are without VAT unless otherwise specified. VAT will be added to all prices if required by law.

This Agreement overrides Viima’s General Terms of Use (hereafter referred to as “ General Terms”), however, unless overridden in the Agreement (or a possible separate written and signed contract between the Customer and Viima), the entirety of the General Terms still apply between Viima and the Customer.

This Agreement was written in English and is currently only available in English. Please contact us at support@viima.com in case you have questions regarding the Agreement.