This agreement was written in English and is currently only available in English. If for some reason you would like to read these terms in a language other than English, please contact us at legal@viima.com.

Date of Last Revision: March 14th, 2017.

Statement of Rights and Responsibilities This Terms of Use & Statement of Rights and Responsibilities ("Statement", "Terms", "Terms of Use", or "SRR") is our terms of service that governs our relationship with users and others who interact with the Viima application ("Application", "App", "Service"), including any and all applications, services. All parts other than pricing and billing, also apply for other websites under the viima.com domain (e.g. www.viima.com). By using or accessing the service or website in any way, shape or format via any channels available, you agree to this Statement, as updated from time to time in accordance with Section 11 below.
  • Privacy Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use the service and how we collect and can use the content and information created. We encourage you to read the Privacy Policy, and to use it to help you make informed decisions.
  • Sharing Content and Information By submitting or posting content to the service,  you:
    • For content that is covered by intellectual property rights, such as, but not limited to, photos, videos, ideas (even novel and/or patentable), suggestions, feedback (IP content), you specifically give the following permission: you grant an exclusive, transferable, sub-licensable (without consent or compensation), royalty-free, permanent, worldwide license to use any IP content that you post to the customer of Viima using the applicable service instance ("Customer", "Administrator"). As such, any feedback, suggestions, ideas or other IP content can be used without any obligation to compensate you for them as it's up to the Customer to decide what to do.
    • When you delete or ask us to delete IP content, it might not be immediately deleted permanently but instead deleted in a manner similar to emptying the recycle bin on a computer. You understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).
    • When you use the service, or any related application, the service or connected application may ask for your permission to access your content and information from the service itself or from third party services, such as but not limited to, Google, as well as content and information that others have shared with you in any of these third-party services and applications.  We respect your privacy, and the agreements with the third party services will control how the service can use, store, and transfer that content and information.
    • When you publish content or information it means that you are potentially allowing everyone to access and use that information, as indicated by the privacy and visibility settings chosen by the administrator of the given Viima installation or instance, and to associate it with you (i.e., your name and profile picture).
    • We always appreciate your feedback or other suggestions about the service itself and do our best to improve the service according to that feedback. By submitting us feedback via our service or any other channel, we may use them without any obligation to compensate you for them (just as you have no obligation to offer them).
  • Safety is of the highest importance for us. We do our best to keep the service and related information safe, but we cannot guarantee it. We need your help to keep the service safe, which includes the following commitments by you:
    • You will not post unauthorised commercial or disturbing communications (such as spam) on the service.
    • You will not collect the content or information in the service, or otherwise access the service, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our prior written permission.
    • You will not engage in any unlawful, malicious or discriminatory activities in the service, if you do, we can't be held responsible and you will take full responsibility of your actions.
    • You will not upload viruses, post or inject any malicious code or try to corrupt the data in the service.
    • You will not solicit login information to anyone or access an account belonging to someone else.
    • You will not bully, intimidate, or harass any user in the service.
    • You will not post content that: is hate speech, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.
    • If you as a customer or user of the service are to engage in any promotional activities, such as but not limited to sweepstakes or competitions, you will yourself take care of any and all legal obligations required, as mandated by the law in your country.
    • You will not do anything that could disable, overburden, or impair the service, such as a denial of service attack or interference with page rendering or other functionality.
    • You will not facilitate or encourage any violations of this Terms of use or any of our other policies.
  • Registration and Account Security Users of the service should provide their real names and valid information, and we need your help to keep it that way. Here are some commitments you make to us relating to registering and maintaining the security of your account:
    • You will not provide any false personal information in the service, or create an account for anyone other than yourself without a legally valid permission.
    • You will not create more than one personal account.
    • If we disable your account, you will not create another one without our permission.
    • You will not use the service if you are under 13.
    • If your country has any other legal obligations for companies storing your information, you are to either notify us via email (legal@viima.com) of those terms in order for us to comply with them BEFORE using the service, or not use the service at all.
    • You will keep your contact information accurate and up-to-date.
    • You will not share your password or any other confidential information (such as possible secret keys), let anyone else access your account, or do anything else that might jeopardize the security of your account.
    • You will not transfer your account to anyone without first getting our written permission.
    • Your username and other public information are subject to our right to remove, reclaim or edit the information if we believe it is appropriate (such as when a trademark owner complains about a username).
  • Protecting Other People's Rights We respect other people's rights, and expect you to do the same.
    • You will not post content or take any action in the service that infringes or violates someone else's rights or otherwise violates the law.
    • We can remove any content or information you post in the service if we believe that it violates these Terms of Use.
    • Should you feel that intellectual property rights have been violated, we will try to help you if it's feasible. In these cases, contact legal@viima.com.
    • If we remove your content for infringing someone else's copyright, and you believe we removed it by mistake, we will provide you with an opportunity to appeal.
    • If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.
    • You will not use our copyrights or trademarks or any confusingly similar marks, except with our prior written permission.
    • If you collect any information not covered by these Terms of Use, you will: obtain their consent, make it clear you are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it.
    • You will not post anyone's identification documents or sensitive financial information
    • You will not use the features of the software or information retrieved from the service for purposes that would be considered illegal  as per the legislation in Finland and your respective country of operations or harmful for other people's rights.
  • Pricing & Billing By signing up for, and using, the Service, you agree to an ongoing contract with Viima Solutions Oy. To resign, end, or otherwise cancel this contract, you are to contact us via our contact page with an email account that is linked to an administrator user of the given Customer. Resignation is subject to a one month notice period beginning on the first day of the following month. You will be invoiced monthly at the beginning of the month in question (or if the month has already started when you sign up, the rest of the month will be invoiced in the next invoice). Invoices have a 14 day payment period and are generally sent via email, although other methods can also be agreed upon by contacting us via our contact page. Unless otherwise agreed upon beforehand, the price of the Service in the invoice will be determined as indicated on our pricing page. Prices are subject to change without further notice. In case the prices are to be adjusted upwards, you shall be notified of the change in advance. Support requests during the free plan will be invoiced at a rate of 160€ per hour +24%VAT.
  • Payments  Any and all payments you make in the Service should always be related to the Service itself. Even if they aren't, they are subject to terms available in conjunction with the payment in question. If no such terms are present, Viima Solutions Oy will not be subject to or responsible for the payment made and  you should proceed with caution.
  • Special Provisions Applicable to Plugins and Widgets If you include our Plugins and/or widgets, such as the Activity feed or feedback widget or embeddable iframe on your website, the following additional terms apply to you:
    • We give you permission to use the plugins and/or widgets so that users can access the service from a website that you own.
    • You give us permission to use any of the content submitted as agreed to in these Terms of Use.
    • You will not place a plugin or widget on any page containing content that would violate these terms of use or that you do not have ownership of or proper permission to modify.
  • Special Provisions Applicable to Developers/Operators of Websites, applications or other service If you are a developer or operator of an application, website, or other service the following additional terms apply to you:
    • You are responsible for your application and its content and all uses you make of that service.
    • Your service has written permission from us to access our service or APIs.
    • Your access to and use of data you receive from the service, will be limited as follows:
      • You will only request data you need to operate your application.
      • You will have a privacy policy that tells users what user data you are going to use and how you will use, display, share, or transfer that data and you will include your privacy policy URL in a visible location for all new users coming in to the service.
      • You will not use, display, share, or transfer a user’s data in a manner inconsistent with your privacy policy.
      • You will delete all data you receive from us concerning a user if the user asks you to do so, and will provide a mechanism for users to make such a request.
      • You will not include data you receive from us concerning a user in any advertising creative.
      • You will not directly or indirectly transfer any data you receive from us to (or use such data in connection with) any ad network, ad exchange, data broker, or other advertising related toolset, even if a user consents to that transfer or use.
      • You will not sell user data.  If you are acquired by or merge with a third party, you can continue to use user data within your application, but you cannot transfer user data outside of your application.
      • We can require you to delete user data if you use it in a way that we determine is inconsistent with users’ expectations.
      • We can limit your access to data.
    • You will not give us information that you independently collect from a user or a user's content without that user's consent.
    • You will make it easy for users to remove or disconnect from your application.
    • You will make it easy for users to contact you. We can also share your email address with users and others claiming that you have infringed or otherwise violated their rights.
    • You will provide customer support for your application.
    • You will not sell, transfer, or sublicense our code, APIs, or tools to anyone.
    • You will not misrepresent your relationship with Viima to others.
    • We can issue a press release describing our relationship with you.
    • You will comply with all applicable laws. In particular you will (if applicable):
      • have a policy for removing infringing content and terminating repeat infringers that complies with the Digital Millennium Copyright Act.
    • We do not guarantee that developer access will always be free.
    • You give us all rights necessary to enable your application to work with the service, including the right to incorporate content and information you provide to us.
    • We can analyze your application, content, and data for any purpose, including commercial.
    • To ensure your application is safe for users, we can audit it.
    • We can create applications that offer similar features and services to, or otherwise compete with, your application.
  • Special Provisions Applicable to Software
    • If you download or use our software, such as a stand-alone software product, an app, a web service or site, or a browser plugin, you agree that from time to time, the software may download and install upgrades, updates and additional features from us in order to improve, enhance, and further develop the software.
    • You will not modify, create derivative works of, decompile, reverse engineer, or otherwise attempt to extract source code from us, unless you are expressly permitted to do so under an open source license, or we give you express written permission.
    • Under no circumstances, are you allowed to try to reverse engineer the service in order to attempt to replicate or modify the behaviour of the software, or to cause any kind of harm for the Company, and/or other Clients, Users and/or Customers, using  the Service.
  • Special Provisions Applicable for Customers, Admin Users of the Service
    • You will not use the service, the individual features of the software or information retrieved from the service for purposes that would be considered illegal  as per the legislation in Finland and your respective country of operations or harmful for other people's rights and are responsible for all consequences and sanctions of these actions. Viima Solutions Oy will not be held liable in any way or form.
    • By using the Service, you consent to us using the logo and name of your company for marketing purposes, referred to as a customer, client and/or other similar terms.
    • If you are to engage in activities, such as but not limited to email marketing and/or lotteries, with the help of the service (including but not limited to the use of the service, it's individual  features or data acquired from the service) that requires consent or authorisation  from either the users/participants/recipients or the authorities of Finland or any other country and/or area you're operating in, or is in any other way regulated, you are responsible for acquiring the respective consent, permission, authorisation or license and to proceed as per the regulations and legislation requires and are responsible for all possible consequences and/or sanctions of any activity/inactivity violating any regulation or legislation. Viima Solutions Oy will not be held liable in way or form.
  • Amendments
    • We may make changes to these Terms of Use or our Privacy Policy at any time without any notification or consent from you.
    • If we make changes to policies referenced in or incorporated by these Terms of Use, we may provide notice in a yet unspecified format.
    • Your continued use of the service following changes to our terms constitutes your acceptance of our amended terms.
  • Termination If you violate the letter or spirit of these Terms, or otherwise create risk or possible legal exposure for us, we can stop providing all or parts of the service to you. We will notify you for example by email or at the next time you attempt to access your account. You may also request your account or application to be deleted or disabled at any time by emailing us (support@viima.com). In all such cases, these Terms shall terminate regarding the future, but will still apply for any and all of your actions or use of the service in the past.
    • Viima reserves the right to terminate your account in its sole discretion, should we suspect you to have ties to a competitor of Viima or appear to be planning to take part in such competing activities in the future.
  • Disputes
    • You will resolve any claim, cause of action or dispute (claim) you have with us arising out of or relating to these Terms, or Viima Solutions Oy in general, exclusively in the court that is in the home municipality of Viima Solutions Oy, currently Helsinki, Finland.
    • If anyone brings a claim against us related to your actions, content or information on the service, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including all legal fees and costs) related to such claim. Although we provide rules for user conduct, we do not control or direct users' actions on the service and are not responsible for the content or information users transmit or share on the service. We are not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content or information you may encounter on the service. We are not responsible for the conduct, whether online or offline, or any user of the service.
    • WE TRY TO KEEP THE SERVICE UP, BUG-FREE, AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. WE ARE PROVIDING THE SERVICE AS IS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SERVICE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. VIIMA SOLUTIONS OY IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. IF THERE EXISTS ANY LEGAL OBLIGATION THAT SAYS THAT THIS KIND OF GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR, YOU WILL DROP THESE CLAIMS BY USING THE SERVICE. WE WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OF USE OR THE SERVICE IN GENERAL WILL NOT EXCEED THE GREATER OF FIFTY EUROS (€50) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, VIIMA SOLUTIONS OY'S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
  • Special Provisions Applicable to Users Worldwide We strive to create a global service with consistent standards for everyone, but we also strive to respect local laws. The following provisions apply to users and non-users who interact with the service from either Finland, the EU or anywhere outside of EU:
    • You consent to having your personal data transferred to and processed in any country chosen by Viima Solutions Oy. Currently all of our data is being stored  and processed within the EU but we may change the location of your data without any further notice.
    • If you are located in a country embargoed by Finland or the EU, or there exist any other international limitations on commerce between your country and Viima Solutions Oy's home country, currently Finland, you will not engage in commercial activities by using or with the help of our service. You will not use the service if you are prohibited from receiving products, services, or software originating from the home country of Viima Solutions Oy.
  • Definitions
    • By "Service", "Application", "App" we mean the features and services we make available, including through (a) our website at www.viima.com and any other Viima branded or co-branded websites (including but not limited to sub-domains, international versions, widgets, mobile versions); (b) our developer offerings both now existing or later developed (such as APIs); (c) plugins or widgets such as the activity feed or other similar offerings and (d) other media, software (such as a toolbar), devices, or networks now existing or later developed.
    • By "Viima", "Viima Solutions Oy", "Company" we mean the legal entity of Viima Solutions Oy.
    • By "information" we mean facts and other information about you, including actions taken by users and non-users who interact with the service.
    • By "content" we mean anything you or other users post on the service that would not be included in the definition of information.
    • By "data" or "user data" or "user's data" we mean any data, including a user's content or information that you or third parties can retrieve from the service or provide to the service directly or indirectly.
    • By "post" we mean make available by using the service.
    • By "use" we mean use, run, copy, publicly perform or display, distribute, modify, translate, and create derivative works of.
  • Other
    • These terms of use make up the entire agreement between the parties regarding Viima Solutions Oy, and supersedes any prior agreements, unless another written, legally binding contract between the party and Viima Solutions Oy exists that is signed by Viima Solutions Oy and considered by Viima Solutions Oy to be forceful
    • Deviations from these terms can be created by the Customer and Viima mutually agreeing to using a different contract for providing the Services listed herein, as well as any other additional services.
    • If any portion of these Terms is found to be unenforceable, the remaining portion will remain in full force and effect.
    • If we fail to enforce any of these Terms, it will not be considered a waiver.
    • Any amendment to or waiver of these Terms must be made in writing and signed by us.
    • You will not transfer any of your rights or obligations under these Terms to anyone else without our written consent.
    • All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
    • Nothing in these Terms shall prevent us from complying with the law.
    • These Terms do not confer any third party beneficiary rights.
    • We reserve all rights not expressly granted to you.
    • You will comply with all applicable laws when using or accessing the service.

You may also want to review our privacy policy.